• Updated all Payment and Refund logs to be consistent and display both the attempted amount and last 4 digits of the account.
• Add Payment Account will now allow you to switch back to the Credit Card tab.
• Add Payment Account will no longer always save new Payment Accounts as “Automatic”.
• Added Bank icon to the Add Payment Account Bank Account form and to the Make Payment wizard.
• Customer name will now automatically populate when adding a new Credit Card or Bank Account to their profile.
• When making a payment with a primary Bank Account we will no longer validate for non-existent expired dates.
• Custom amount box input in the Make Payment Wizard no longer displays unless the corresponding radio is selected.
• Errors now display properly on the Make Payment Wizard instead of just redirecting to the same page with no indication that an error actually occurred.
• Submitting a payment would sometimes pull the Amount Due when selecting Current Balance – we now pull the correct amount.
• Refunds will now display and log the actual refund amount instead of always showing the full amount.
• Resolved a memory issue that occurred while generating monthly invoices that would cause customers to not receive invoices.
• Minimum payment amounts were only loading for Credit Cards, we now load them and properly compare against both Credit Card and Bank Account payments.
• Add Payment Account address selection for Credit Cards will now include all states for a given country, instead of just including Service Areas that exist in the system.
• Zero dollar amounts will no longer sometimes show as negative in the transaction log.

• We now only check equipment if it is a supported Equipment Type (avoids checking equipment that doesn’t support this process).

• Updated the way we save SNMP information for Equipment to avoid issues where we couldn’t properly save the information at all.
• Equipment will now properly save Device Type default SNMP information when changing Device Types.

• Inventory deployed status can be changed again after its been assigned to a customer account.

• Updated address ranges with one IP to prevent MikroTik from erroneously removing them.

• Resolved issues with SCP backups to avoid attempting to backup from the wrong location.

• Updated comparison method to resolve some cases where recording data usage results with Preseem was inaccurate.

• Fixed a fringe case where Unimus wouldn’t properly retrieve backups.

• Customer Event Logs on the Customer Overview that are truncated will now display the entirety of the log on hover.
• Updated customer portal settings Payment Delete terminology to clarify what its function is (Payment Account Deletion Permissions).
• Call logs will now be loaded by creation date instead of re-ordered based on the last updated timestamp.

• Added last 4 digits to the PaymentAccount display when selecting which account to make a payment with.
• Customer portal overpay settings are no longer applied to a portal payment when the setting is not active.
• Saving non-numeric or decimal amounts for minimum credit card or bank account payment amounts will no longer incorrectly validate when trying to submit a custom payment amount.

• Customer tags can now be edited after creation.

• Fixed a system error that would occur when attempting to switch services.

• Financial Dashboard recurring revenue chart can now be filtered to display by Month (Bar Graph) or by Day (Line Graph).

• Fixed the twilio log so it no longer loads inaccurate “duplicate” entries.
• Updated SendMassSMS to account for invalid phone numbers. Failures will now be logged instead of causing the entire SMS process to fail.

• Increased session expiration time to be 1 hour (up from 25 minutes). Some installations were causing sessions to expire and work to be lost due to the lower timeout.
• Removed several references that were trying to update legacy file structures as part of a legacy process.

• Cost Input field can now be locked for Bulk Entry Mode.

• Resolved an issue that was preventing backups from accessing new job files and new job files from being created.

• Updated customer wizard settings to create defaults to resolve issues with defaults not already being set (settings not applying or saving).

• Fixed a bug that could prevent some custom info from displaying as expected.
• Updating a customer account with no customer group no longer breaks after saving.

• Updated legacy payments so their type is properly reflected in the queue.
• Resolved an edge case where generating receipt PDFs would fail.
• Fixed a bug that would cause IPPay failed transactions to not log results properly.
• Added additional form validation to fix issues with the payment form not submitting at all.
• Making a payment set as the current balance will now pull the appropriate amount, instead of processing the payment for the amount due.
• The payment form no longer includes archived customers in the search results.
• Payment exceeded warning should now display as expected in the admin portal.
• Resolved several issues that were preventing IPPay BankAccount refunds from processing as expected.
• Fixed an issue that would sometimes prevent invoice emails from not being generated.

• Fixed a bug preventing status check, community string, and snmp version from updating as expected.
• Resolved an issue that was preventing ICMP Generic Ping probes from displaying.
• Fixed a bug that would keep the BMU Status widget indefinitely set to ‘initializing’.

• Added “Map Notes” to Network Sites to be displayed on the Elevation Profile.

• Adding services with multiple missing fields will now only display one error message instead of many.

• If an error was thrown, the BMU would redirect to an alternative BMU form. It now redirects back to the initial form as expected.
• Powercode will no longer attempt to retry processing entries for non-existent BMUs.

• Setting interfaces to ‘none’ will no longer cause them to process indefinitely in Powercode.

• Sync will now more consistently occur instead of manually having to be triggered.

• Fixed a bug preventing Saisei from properly pushing out updated equipment information.

• Added in a missing trigger event for when temporary grace dates are set for re-activating a customer account.

• Increased default system timeout to accommodate some larger reports.

• Fixed display issues that were improperly reporting successful payments as failed.
• Income by Sub Account Class graph now displays correctly.
• Tickets Opened and Closed now link to their respective ticket and individual network site name (if applicable).

• Fixed a calculation error that was allowing assignment of IP Addresses from full ranges.
• Saves correct port numbers based on protocol if none is specified.
• Fixed a situation where changing device type for a piece of equipment would not be reflected in the type of status check performed.

• Corrected the delinquency date when bill due after settings were taken into account.
• Customer Billing Notes will now load along with the rest of the account information.

• Payment Receipt generation should no longer fail. Validates we have a reciept before attempting to retrieve it.
• Fixed a bug that was causing ACH batches that were forcible split due to dollar amount restrictions from missing some entries.
• Fixed transactions sometimes improperly showing as ‘BankAccount’ payments – which would prevent refunds from processing properly.

• Saisei flow data graphs now account for multiple Saisei boxes inside a network.
• Resolved an issue that would force the Saisei into an out of sync status when updating services.
• Updated Saisei redirect to properly flag as being a redirect.
• Hosts, users, and APs how have their map location set.

• Amount Due on the Customer Portal now properly reflects the correct due date.
• Removed an erroneous modification log for display ticket time.

• Resolved an issue where permissions would prevent the Edit Equipment page from being submitted.

• Resolved a crash related to Saisei Sync.
• Resolved an issue where subnet masks were being generated incorrectly resulting in an erroneous internal range.
• Resolved an issue logging successfully results as an error from Saisei.
• Resolved issues displaying Saisei graphs as expected.

• Added ‘none’ as an option for Address Ranges on multiple MikroTiks.
• Removed MikroTik rules that were allowing delinquent customers to pass some traffic.

• Fixed a bug that was improperly flagging full remote backups as failing.

• Added a system event log when modifying billing period calculation.
• Resolved an issue that was preventing referral credits from properly being applied.

• Added a global handler to resolve issues with duplicate form submissions.
• Disabled system features will no longer display in the Navigation Menu – these will have to be re-enabled and then disabled for this to take effect.

This is the first set of release notes for Powercode v19 which runs on CentOS 7.  These release notes do not represent all of the changes between v18 and v19.  These release notes are for changes from v19.02.12 through v19.03.04.  We are going to start publishing release notes for each version of v19 as we start putting v19 into more and more people’s hands.  If you are currently on v18, many of the bug fixes in v19 releases are backported and you should continue to review the release notes for v18 releases of Powercode.  Publishing release notes regularly is another step in us making v19 available to everyone, we thank you for your patience.

These release notes are for the benefit of those helping us beta test v19.  v19 is still in beta and as such there are a higher volume of bug fixes.  Many items you read about in a v19 release are exclusively affecting v19.

• When creating a schedule override, it now automatically populates the end time to be 1 hour after the start.

• When hovering over a technician, it will now expand to display the full technician group and name.

• Added missing port to links for Infrastructure equipment.
• Resolved an issue that was preventing equipment images from being created.

• Fixed several bugs preventing uploading and renaming files attached to a Network Site.
• Fixed a bug that was causing a lock up when attempting to create a new ticket attached to a network location.

• Refactored the cases in which we incorporate break tags to prevent unwanted line spacing.
• Resolves display issues on tickets page, customer portal, and when printing tickets.
• Fixed a bug that would not properly identify tickets opened from the Customer Portal and wouldn’t send ticket replies for them.

• Added the ability to send Mass Notifications to customers with a balance, amount due, or amount past due greater than 0.

• Fixed a case where Saisei configurations wouldn’t save when finished.
• Added an IP / Subnet specific whitelist to Saisei.
• Added redirect functionality to Saisei.
• Added the ability to use Subnets in Saisei Exclusion list.
• Resolved an issue in which we wouldn’t always find the relevant ParentID for equipment.
• Mark Zero as External should now save properly.
• Fixed a bug that was assigning customers to non-existent slow plans.
• Resolved an issue where non-existnat groups were breaking host requests.
• Added new rate plans for delinquent and infrastructure accounts.
• Added speed options for new delinquent and infrastructure plans.
• Added infrastructure equipment to Saisei hosts with user and plan of “infrastructure”.
• Hosts being removed from Saisei are now set to the “delinquent” plan instead of the default plan.
• Increased the requirements for matching a ParentID to a piece of equipment, which should eliminate cases where ParentIDs weren’t entirely correct.
• Make identified applications dynamic in Saisei as they will be rolled up and pushed via Saisei Application List and can be cleared out on reboots.
• Pushes the external Saisei application list after syncing the database.
• Added customer groups to Saisei and marks users with their Customer Group.
• Reverted Saisei to no longer create a speed test application by default.

• Removed a restriction for Collections accounts from making payments or account adjustments.
• Resolved an issue where we incorrectly were loading account email preferences when manually sending out invoices.
• Fixed a bug that was preventing customer security questions for being saved on new account addition.
• Fixed changing the referral for a customer redirecting to the wrong page.
• Validation now will properly increment bad passes.
• Add Customer Wizard will no longer auto-fill Customer or Address information.

• Added global redirect messages for Delinquent Accounts or Pending Contract accounts.
• Global redirect messages can be turned on/off from the Customer Portal settings.
• Resolved an error when attempting to load some contracts in the Customer Portal.
• Customer Portal logos and files should now resolve their paths properly.
• Added config option to define the email address that support emails are sent to.
• Sends contact’s first and last name as the FROM name in the email.
• Shows/hides ticket and email fields as required on customer portal config page.
• Fixes text displayed in the browser if no system email is defined.
• Displays proper text in sidebar depending on support contact preference.
• Removes Powercode and ticket verbiage from email subject.
• Added the ability to prevent excess payments by a percentage amount.

• Check for duplicated serials no longer validates against deleted equipment.

• Fixed issues where whitespace would prevent properly importing voip rates into Powercode.

• Updated the way we query census tracts to resolve an issue properly updating them in Powerocde.

• Updated the status we check for Moneris payments to handle gateway connection failures.

• New ability to send out emails in Batches when using the Outbound Email server setting – X amount of emails per X seconds.
• Job emails for Network Sites will now properly include network site information.

• Loading device categories and types now includes DeviceTypes of ‘Other’.

• Resolved issues preventing the Ticket Transfers and Down Equipment reports from being loaded if a customer didn’t have a Primary Contact.

• Fixed a bug that wasn’t allowing scheduled payments to process as expected.
• Resolved an issue with php modules that would improperly affect some output comparisons.
• Reverted an upgrade to our PDF generator that was causing massive memory leak issues.
• Fixed timestamps for bounced checks / credit card refunds from being incorrect.

• Increased client_max_body_size to resolve issues with large form submissions.
• File uploads / downloads no longer point to a non-existent directory.
• Port :81 wasn’t properly referencing system SSL settings.
• Fixed a bug that was pointing widget screenshots to the incorrect directory.
• Fixed a bug on upgrade that was setting the server hostname to an empty string.
• Resolved an issue in which forms wouldn’t submit their associated action as expected.

This is the first set of release notes for Powercode v19 which runs on CentOS 7.  These release notes do not represent all of the changes between v18 and v19.  These release notes are for changes from v19.01.09 through v19.02.12.  We are going to start publishing release notes for each version of v19 as we start putting v19 into more and more people’s hands.  If you are currently on v18, many of the bug fixes in v19 releases are backported and you should continue to review the release notes for v18 releases of Powercode.  Publishing release notes regularly is another step in us making v19 available to everyone, we thank you for your patience.

These release notes are for the benefit of those helping us beta test v19.  v19 is still in beta and as such there are a higher volume of bug fixes.  Many items you read about in a v19 release are exclusively affecting v19.

• Re-establishes connection after each successful backup to the remote backup server, as previously we were failing to properly backup multiple files.
• Displays an error message as a reason when a patch fails to apply.
• Resolved issues with Powercode process identification files so they now have the appropriate permissions.
• Resolved some issues that were causing some system crashes due to infinite worker spawning.
• Fixed icon alignment for the account profile picture in the navigation bar.

• Fixed Bank Account returns so they log the appropriate response reason for why they failed.
• Updated how we verify transactions so it checks the gateway properly before running.
• Resolved issues for processing payments for Charge Cards on Bill Due Day.
• Charge Cards on Bill Due Day now labels Bank Account payments properly.
• Resolved an issue in which Accounts > Enter Payment was not functioning as expected.
• Customers can no longer delete a Bank Account that has a payment in the PaymentQueue.
• IPPay verification now returns the transaction result to verify as expected.
• Fixed one-time scheduled event charges from adding taxes as debits.
• Resolved issues with the Expired Credit Card script to properly validate / send emails when they do expire.
• Creating ACH Batches now properly pulls account number to deposit the batch into.
• Permissions are now properly checked when generating a manual invoice.
• Resolved issues with ProPay not checking the correct transaction when verifying them.
• Verifying transactions no longer loads transactions from all time, and instead
  only loads transactions from the past month.
• Logs the correct response from Authorize to fix errors with determining what happened.
• Fixed Late Fee Days after Due to display the saved value properly.

• Added PC_Speedtest application to Saisei to handle how Saisei 7.3 detects speed tests.
• We now generate PCQ slow plans for Saisei if applicable.
• Removes applications from policies that have groups in Saisei (was causing issues).
• Saisei mirrors are no longer required to be Saisei BMUs.
• Ookla will now identify as speedtest.
• Optimized how we load equipment relationship data to greatly increase sync data speeds, especially on large network customers.
• Added ‘don’t care’ option to Saisei internal ranges.
• Added host exclusion list to Saisei.
• Sets host application limit to match user limit.
• Added checks to ensure default Upload/Download values are pushed if they don’t exist.
• “Other” Saisei policies can now be edited.
• The queries to fetch infrastructure equipment and their parents have been update to accurately retrieve all applicable equipment with accurate upstream values.
• Updated the way we display the Saisei version string on the BMU Overview page.

• Added the ability to enable or disable firewall rules for MikroTik.

• Added optimizations to how we handle Preseem data to increase performance.

• Fixed issues with customer update events that were causing the Slave BMU to kick into an out of sync status.

• Fixed a problem with the Debits / Credits report from trying to select a non-existent data field.
• Removed Failed Tokenization report.
• New Financial Dashboard (v2).
• The entire customer status report can now be exported, as opposed to just the active page, and it now functions properly.
• Fixes missing tablesorter from the individual site overview logs.
• Fixed a bug that was excluding duplicate-customer-name entries from the Address Range report.
• Fixed missing pager and exporter in the Accounts With Balances Due report.
• Customer status reports now link the Customer Name as well as the ID to the customer account.
• Equipment by Status now tries for a second address if the first is non-existent.
• SubAccountClass report now properly classifies taxes and credits.
• SubAccountClass fixes for issues with loading service information for deleted services.
• Removed default date from the SubAccountClass report.
• Form 477 report will no longer generate for excluded services.

• Resolved an error that was checking for equipment name even if we failed to load it.
• Removed requirement to have a piece of equipment before adding a Remote Subnet.
• Auto Parent Child now delete jobs after 2 failures, it will get kicked back in and tried during the next cycle anyway.
• Auto Parent Child now properly determines which BMU to send to, reroutes if there is a Bad BMU in the pipe.
• Auto Parent Child will now only re-queue equipment if prior equipment has finished processing.
• Auto Parent Child will no longer die unexpectedly.
• Re-added missing quick item assign functionality to Powercode.
• Fixed IP queries that were loading IPs in range from being so slow.
• Added permission for choosing not to link matching mac to inventory.
• Added serial field to equipment form inventory search.
• Added a permission to allow editing a equipment’s device type and category after its added.
• Fixed issues in which the Network Site list would not fully populate.
• Fixed an issue that was setting slowAfterTriggered to an incorrect value.

• You can now remove a Network Site contact.

• Custom Customer Alerts for a customer account now update on save, and remain active.
• Customer alert groups no longer trigger updates twice unnecessarily.
• Forces verification to ensure our security questions are valid.
• Resolves an error with trying to increment a bad pass if the WebUser doesn’t exist.
• No longer show the SMS button on the customer overview if the system isn’t set up for it.
• Fixed a bug that was preventing contact’s usernames from being updated.
• Removed readonly attribute from contact username input field.
• Changes made to ExternalAccountID are now logged.
• ExternalAccountID now loads as expected when editing a Customer account.
• Manual status changes for accounts no longer logs as “due to payment”.
• All country edits / updates are now uniformly saved to proper ISO code.
• Fixed a bug that was saving address states / countries as numeric values.
• Added option to require date of birth when creating a new customer.
• Contact default language preference now defaults to the system default rather than none.
• Call logs should now sort by their entered time as expected, instead of last updated.
• Resolved issues with customer address states not saving properly.
• Added back Saisei graphs to the Customer Overview.

• Resolved an issue that was preventing you from adding newly-created custom info templates to accounts.
• We no longer show the disconnect_text report link if that custom template doesn’t exist.

• Permissions for setting a payment account to manual or automatic in the Customer Portal is now properly accounted for.
• Customer Portal users from different countries can now properly select their state or province.
• Removed permission checks for payment accounts so that existing customer accounts could be used to make payments through the portal.
• Added ability to change / update username from the Customer Portal.
• Added default settings to prevent robots from crawling the Customer Portal.

• Fixed a bug that was preventing all taxes from being removed from a service.
• Fixed a bug that was causing cancel to submit a one-time credit.
• One-Time services that are added to accounts before activation will no longer round incorrectly.
• Fixed rate multiplier text option to display the correct value.

• Fixed a bug that was causing Powercode-generated emails to be blank.
• Resolved issues that would result in associated customer email from being blank.

• Resolved issues with schedule live view trying to reference legacy files.
• Fixed job notes template pager from not displaying.

• Resolved a problem adding Bank Accounts through the API that was incorrectly validating for a Credit Card.
• Updates for readCustomer have been made to include current amount due and past due balance.
• Fixed a bug that was allowing for multiple payments accounts to be primary.
• We now properly handle JSON new line characters.
• Added the ability to update equipment addresses.
• Added getContactByEmail endpoint.
• Returns error now on failed API payments.
• Added new endpoint to get a transaction list.
• Added name and type to listCustomerInvoices.
• Updated changePortalPassword endpoint to accept email or username in addition to the contact.
• Fixed a bug preventing you from updating user’s passwords through the API.
• Resolved an issue with loadByUsername in which multiple accounts were returned.

• Deletion of equipment now allows for you to return it to stock on mobile.
• Fixed issues preventing adding equipment back to inventory from equipment on mobile.

• Added missing Webhooks to Mobile View.
• Added ‘Serial’ field to equipment webhooks.
• Equipment add/edit webhook now identifies which specific action it was triggered by.
• Remove Subnet webhooks will now actually return data.
• Added a webhook for removing customer services.
• Added webhook for editing a customer account.
• Fixed missing trigger for add service webhook during customer creation.
• Added webhook on delete equipment.
• Added the ServiceID to equipment and remote subnet webhooks.
• Fixed a bug that was causing customers with no service from sending out webhooks.
• Added imsi to equipment webhooks.
• Added webhooks for remote subnet CRUD methods.
• Resolved an issue in which Customer Tags wouldn’t associate properly to account update webhooks.

• Fixed proper SMS and Email portions showing when they shouldn’t have been.
• Fixed an issue with getting customer information for a SMS specific customer.

• CustomerID and Customer Profile links have been re-added to the Customer Status Reports.
• Resolved an issue with the Customer Elevation Profile where slower computers and browsers were not keeping up with execution.  We added a delay of 500ms to all but guarantee this not happening again.

• An issue preventing services from being edited has been resolved.
• Services list can be sorted by Status again.
• Services list will display only selectable services by default again.

• Columns are now aligned properly with their services on the Payment page.
• Polished the Payments page and removed animations to avoid breaks in the Payment Submission workflow.

• Saisei license information will now display in a popup instead of in the table.

• You can now unset a Parent Ticket by changing it to “None”.

• Resolved an issue where tickets wouldn’t properly update via the API.

• Services and Customer Status Lists now load dynamically resulting in substantial performance gains.

• Additional validation to prevent address ranges with invalid start and end from being added.

• IP Addresses on the Inventory tab of the Customer Overview now append the related port.
• Balances that are transferred on guarantor addition now properly retain TaxZone information.
• Correct an incorrect link reference in the Invoice Preferences page.

• Data usage now labels properly as MB, and formats the tooltip to represent MB.

• Increased mobile compatibility of CnMaestro pages.

• Customer individual system emails now properly set the “From” address as the correct system email.
• Resolved an issue with multi brand emails that would prevent customers from properly receiving preference emails.

• Fixed a typo with VOIP Services that represented Long Distance rates as Local.

• Updated TowerCoverage export to properly reflect changes made on their Imports.

• A case where SNMP probes would return unknown results no longer result in a bad status for the associated Equipment.

• Changed how we load available patches to avoid loading incompatible patches.

• We now strip non numeric characters from phone numbers before sending them to BOSS to avoid odd behavior.

• Fixed a validation issue that would result in multiple accounts being created accidentally.
• When managing service areas, we were being too strict on validation which resulted in some states not being able to be created if they were new to your system.

• We now add the entire parent/child tree into Saisei so long as only a single parent exists for a device.
• Fixed a case where slow plans were not being applied properly.

• When creating a service related event, we now show you the ‘ISP Description’ field as well so you know which service you are selecting if you have multiple that share the same main name.

• Added a new CVV input field for Credit Card capture. This includes a reworked Moneris integration, which opens up support for CVV Codes as well as added support for logging responses from the Moneris gateway.

For Moneris users: It is important that you do not update until you have found your API key and are able to quickly switch it out in Powercode after successfully updating to this version. This gateway will no logner use Moneris’ DirectPost integration, but their API Integration – as such you will need update your API Token. Once logged into your Moneris Merchant Resource Center, navigate to Admin > Store Settings. Copy your API Token into Powercode’s Config > Billing & Payments > Payment Gateway.

• Fixed a bug that was preventing Access Point information from being synced to the Saisei.

• Resolved several indexing issues that were resulting in longer than expected load times for Equipment.
• You can no longer attempt to transfer Equipment to a non-existent customer.
• Some backhaul fields were not displaying as expected and should now appear properly.

• Pending Network Sites will now show with a yellow icon, to differentiate between normal network sites.

• We now flag all cookies created by Powercode as Secure to keep up with new PCI scan items.