{"id":2698,"date":"2018-04-11T17:24:46","date_gmt":"2018-04-11T22:24:46","guid":{"rendered":"https:\/\/powercode.com\/?p=2698"},"modified":"2018-04-12T14:27:18","modified_gmt":"2018-04-12T19:27:18","slug":"new-customer-portal-is-here","status":"publish","type":"post","link":"https:\/\/powercode.com\/old-wp\/2018\/04\/new-customer-portal-is-here\/","title":{"rendered":"NEW Customer Portal is here!"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><p>Our completely rebuilt customer portal is here! With it&#8217;s sleek new look, your choice of theme color and fully custom CSS field your customers are sure to be impressed. They can also update most of their account info directly from the portal and even upload attachments when they create or reply to a ticket. Now, all of this can be done from their phones or tablets as the entire portal is mobile friendly from bill paying to usage graphs. On the &#8220;Customer Portal Settings&#8221; page you have more control than ever to make sure you&#8217;re only allowing the functions and behaviors that you want.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-image-element in-legacy-container\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1253\" height=\"731\" title=\"Capture8968\" src=\"https:\/\/powercode.com\/wp-content\/uploads\/2018\/04\/Capture8968.png\" alt class=\"img-responsive wp-image-2706\" srcset=\"https:\/\/powercode.com\/old-wp\/wp-content\/uploads\/2018\/04\/Capture8968-200x117.png 200w, https:\/\/powercode.com\/old-wp\/wp-content\/uploads\/2018\/04\/Capture8968-400x233.png 400w, https:\/\/powercode.com\/old-wp\/wp-content\/uploads\/2018\/04\/Capture8968-600x350.png 600w, https:\/\/powercode.com\/old-wp\/wp-content\/uploads\/2018\/04\/Capture8968-800x467.png 800w, https:\/\/powercode.com\/old-wp\/wp-content\/uploads\/2018\/04\/Capture8968-1200x700.png 1200w, https:\/\/powercode.com\/old-wp\/wp-content\/uploads\/2018\/04\/Capture8968.png 1253w\" sizes=\"(max-width: 800px) 100vw, 1200px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-2\"><h6>New Customer Portal with pink theme color.<\/h6>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-3\"><p>In addition to our desire to provide these features to your customers enhancing their experience with their ISP, this rebuild also opens the doors for exciting new possibilities. This is just the beginning of what we imagine the portal to be in the near future. If you have any ideas for functions you would like to see in the portal, please submit them to us via the feedback forum through the &#8220;Help&#8221; menu from your Powercode software.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-image-element in-legacy-container\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><img decoding=\"async\" width=\"1398\" height=\"1167\" title=\"Selection_259\" src=\"https:\/\/powercode.com\/wp-content\/uploads\/2018\/04\/Selection_259.png\" alt class=\"img-responsive wp-image-2699\" srcset=\"https:\/\/powercode.com\/old-wp\/wp-content\/uploads\/2018\/04\/Selection_259-200x167.png 200w, https:\/\/powercode.com\/old-wp\/wp-content\/uploads\/2018\/04\/Selection_259-400x334.png 400w, https:\/\/powercode.com\/old-wp\/wp-content\/uploads\/2018\/04\/Selection_259-600x501.png 600w, https:\/\/powercode.com\/old-wp\/wp-content\/uploads\/2018\/04\/Selection_259-800x668.png 800w, https:\/\/powercode.com\/old-wp\/wp-content\/uploads\/2018\/04\/Selection_259-1200x1002.png 1200w, https:\/\/powercode.com\/old-wp\/wp-content\/uploads\/2018\/04\/Selection_259.png 1398w\" sizes=\"(max-width: 800px) 100vw, 600px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-4\"><h6>Some more extreme custom elements using the Custom CSS box.<\/h6>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-image-element in-legacy-container\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none\"><img decoding=\"async\" width=\"1074\" height=\"887\" title=\"image\" src=\"https:\/\/powercode.com\/wp-content\/uploads\/2018\/04\/image.png\" alt class=\"img-responsive wp-image-2700\" srcset=\"https:\/\/powercode.com\/old-wp\/wp-content\/uploads\/2018\/04\/image-200x165.png 200w, https:\/\/powercode.com\/old-wp\/wp-content\/uploads\/2018\/04\/image-400x330.png 400w, https:\/\/powercode.com\/old-wp\/wp-content\/uploads\/2018\/04\/image-600x496.png 600w, https:\/\/powercode.com\/old-wp\/wp-content\/uploads\/2018\/04\/image-800x661.png 800w, https:\/\/powercode.com\/old-wp\/wp-content\/uploads\/2018\/04\/image.png 1074w\" sizes=\"(max-width: 800px) 100vw, 600px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-5\"><h6>A more standard application of our Custom CSS ability.<\/h6>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-6\"><p>To use the new portal, you&#8217;ll need to first upgrade to Stable release 18.03.21. Follow the video below or from &#8220;Config&#8221; tab, under &#8220;System Configuration&#8221; select &#8220;System&#8221; and change the &#8220;Powercode Release Type&#8221; to &#8220;Beta&#8221; and &#8220;Powercode Customer Portal&#8221; to &#8220;New&#8221;. Then from the main page widget upgrade to Beta 18.04.04 and the new Customer Portal is yours!<\/p>\n<\/div><div class=\"fusion-video fusion-youtube fusion-aligncenter\" style=\"--awb-max-width:600px;--awb-max-height:360px;--awb-width:100%;\"><div class=\"video-shortcode\"><div class=\"fluid-width-video-wrapper\" style=\"padding-top:60%;\" ><iframe title=\"YouTube video player 1\" src=\"https:\/\/www.youtube.com\/embed\/WDXEuuwAuIM?wmode=transparent&autoplay=0\" width=\"600\" height=\"360\" allowfullscreen allow=\"autoplay; fullscreen\"><\/iframe><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":15,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[2],"tags":[],"_links":{"self":[{"href":"https:\/\/powercode.com\/old-wp\/wp-json\/wp\/v2\/posts\/2698"}],"collection":[{"href":"https:\/\/powercode.com\/old-wp\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/powercode.com\/old-wp\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/powercode.com\/old-wp\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/powercode.com\/old-wp\/wp-json\/wp\/v2\/comments?post=2698"}],"version-history":[{"count":14,"href":"https:\/\/powercode.com\/old-wp\/wp-json\/wp\/v2\/posts\/2698\/revisions"}],"predecessor-version":[{"id":2933,"href":"https:\/\/powercode.com\/old-wp\/wp-json\/wp\/v2\/posts\/2698\/revisions\/2933"}],"wp:attachment":[{"href":"https:\/\/powercode.com\/old-wp\/wp-json\/wp\/v2\/media?parent=2698"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/powercode.com\/old-wp\/wp-json\/wp\/v2\/categories?post=2698"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/powercode.com\/old-wp\/wp-json\/wp\/v2\/tags?post=2698"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}