Van Ess

/Ryan Van Ess

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So far Ryan Van Ess has created 43 blog entries.

Release 17.06.20 [STABLE]

System Changes

  • Updated Map API. You will notice very significant performance increases in complete maps, schedule live view maps, and map interactions.

Bug Fixes

  • Fixed formatting issue with Market Broadband export.
  • Fixed case where an incorrect email would sometimes show in tickets.

Miscellaneous

  • Added timestamp to service price overrides.
By |2017-06-26T13:59:02+00:002017 June 19th|Changelog|0 Comments

Release 17.05.22 [Stable]

This will potentially be the last stable release with minor bug fixes from the major 17.05.10 release.  If there are outstanding bugs that you are affected by, please contact support and there may be patch available.

The next release will be in the beta channel and will introduce the long awaited Option 66 templating and provisioning.

Bug Fixes

  • Fixed error caused by loading a web user when none exists while downloading work orders.
  • Fixed call log showing incorrect date/time.
  • Fixed not being able to apply multiple taxes to a charge.
  • Fixed issue with Canopy Speed Updater queue overloading.

Miscellaneous

  • Removed deprecated “Download BMU Firmware” link in preparation for new BMU upgrade system.
  • Migrated old Inventory Item Logs to into new Inventory Item History.
  • Added check for automatically updating portal username when editing a contact.
  • Added “%%INSTALLTYPE%%” variable to “Installer – Install/Service Call Scheduled” system email.
  • Added pdf export button to “Summarized Daily Deposits” report.
  • Added expanding customer notes while hovered over and focused.
By |2017-06-26T16:36:07+00:002017 May 22nd|Changelog, News|0 Comments

Release 17.05.17 [Stable]

This release fixes a few regressions introduced in Release 17.05.10.

Bug Fixes

  • Fixed ACH bank export permissions.
  • Fixed bank transaction import description.
  • Fixed issue with assigning multiple inventory items.
  • Fixed payment amount not showing trailing 0 while making cash/check payment.
  • Fixed custom tab showing when no custom fields available for equipment.
  • Fixed error with permissions display on the weather widget.
  • Fixed Procera bandwidth data not being saved.

Miscellaneous

  • Added validation to contact call logs.
  • Added backup of bandwidth data on upgrade.
By |2017-05-17T15:27:34+00:002017 May 15th|Changelog, News|0 Comments

Release 17.05.10 [Stable]

Release 17.05.10 is the first stable release going out to every Powercode customer since 17.01.26. Review all of the release notes about these releases before upgrading.

This stable release contains the following beta releases:

For all future upgrades, your Powercode will be set to upgrade to the latest stable release. To receive the beta releases, go to Config -> System Configuration -> System. Under the “Powercode Settings” there will be a “Powercode Release Type” drop down. There you can switch to Beta Releases. See “A Change To Update Mentality” for more details.

If there are questions about these releases or anything else that has changed, don’t hesitate to reach out to our support team, and they will happily assist you.

Bug Fixes

  • Fixed case where tax calculation would incorrectly round the wrong way.
  • Fixed case where credit would apply tax as a debit.
  • Fixed label with the Daily Deposit Graph.
  • Fixed case where customer password wouldn’t save properly.
  • Fixed permissions for Report Dashboard to include all groups by default.
  • Fixed file not found error when saving customer information.

Miscellaneous

  • Optimized hundreds of pages where user data was being loaded twice.
  • Restricts only RNControl compatible routers from loading into the RNControl/Readynet tab.
  • Updated API calls to log verbosely (successful and failed API calls) if setting is activated.
By |2017-05-11T09:18:55+00:002017 May 10th|Changelog, News|0 Comments

Release 17.04.24 [Beta]

Bug Fixes

  • Fixed issue where tax credits would not apply.
  • Fixed issue where taxes associated with services would sometimes not load.
  • Fixed issue where one-time service charges would not load properly.
  • Fixed case where text would not translate in the Customer Portal.
  • Fixed issue where updating inventory would not work properly.

Miscellaneous

  • Removed old links from navigation menu.
  • Updated customer notes to save without page reload.

By |2017-05-10T10:38:14+00:002017 April 24th|Changelog|0 Comments

Release 17.04.17 [Beta]

Bug Fixes

  • Fixed an issue where calculating delinquency date would cause a fatal error.
  • Fixed erroneously logging for mass update of ticket status.
  • Fixed bank payment from not being displayed if ECheck is enabled on the customer overview.
  • Fixed error when displaying logs with quotes in Customer Event Log.
  • Fixed duplicate ticket titles from displaying after merging tickets.
  • Fixed additional case where customer portal minimum payment amount would not validate properly.
  • Fixed issue where tax was not being removed when removing a charge.
  • Fixed incorrect tax date calculations.
By |2017-05-10T10:38:38+00:002017 April 14th|Changelog|0 Comments

Release 17.04.10 [Beta]

New Features

  • Added activation of customers upon job completion through Schedule Live View.
  • Added option to make contract templates selectable.
  • Added option to push a temporary grace date to guaranteed accounts under a guarantor.
  • Added line on the customer overview showing when the customer will turn delinquent.
  • Added assigned tech to work orders.
  • Added ticket history, shows last updated tickets by date
  • Added dropdown to export to PDF for tabular data.
  • Added option to check monthly for expired credit cards and turn the cards to manual to avoid charging expired cards.
  • Added in new link to point all future patchnotes to powercode.com.

Bug Fixes

  • Fixed services not submitting properly on save.
  • Fixed multiple identical tickets being submitted on customer overview.
  • Fixed report dashboard icon selection from overlapping.
  • Fixed certain custom report queries from being incorrectly escaped.
  • Fixed missing cancel button for updating services.
  • Fixed date format for Customer Balance Report.
  • Fixed issue where equipment parents would sometimes not display.
  • Fixed usability for adding mac addresses from inventory to equipment.
  • Fixed pager counter for call logs.
  • Fixed minimum amount and multiple payment submissions on customer portal.
  • Fixed customers turning delinquent if an overriding temporary grace date is set.
  • Fixed image scale for job completion data.
  • Fixed primary contact being changed if not directly modifying primary type.
  • Fixed issue where custom customer alerts would try to add duplicate groups to an alert.
  • Fixed tax zone report generation throwing an error if the name was greater than 31 characters.
  • Fixed loading correct email for a ticket.
  • Fixed new ticket form error which sometimes caused an infinite loading button.
  • Fixed ticket count in the ticket totals report.
  • Fixed attempting to charge tax when tax is 0.
  • Fixed archive customer page button formatting.
  • Fixed being able to archive customer without first removing or transferring equipment off the account.
  • Fixed payments report to display all credit card transactions and totals for all card payments.
  • Fixed spamming minimum stock level emails by sending out an alert once per day at noon.
  • Fixed being able to add duplicate MAC addresses to inventory.
  • Fixed customer status box scrolling instead of floating off screen on Complete Map.
  • Fixed an issue with the customer balance report not submitting properly.
  • Fixed wrong date displayed on data usage graphs.
  • Fixed styling with customer log when viewing more details.
  • Fixed add customer wizard clearing billing address on submit, but failed validation.
  • Fixed tax entry date for a custom charge being different than the date on the custom charge.
  • Fixed column line breaks for reports.
  • Fixed arrow navigation not applying to custom reports.
  • Fixed custom report display format to be more adaptive.
  • Fixed permissions for custom reports and the report dashboard.
  • Fixed multiple reports permissions for the same application.
  • Fixed error when sending email to customer in which input was failing.
  • Fixes permissions with merging tickets.
  • Fixes autocomplete on customer portal login.
  • Fixes showing duplicate user groups for permissions which would result in a fatal error.
  • Fixed issue where radius server information was not being saved.
  • Fixed validation for snmp oids, which would incorrectly flag a leading 0.
  • Fixed query-based accounting report permissions.
  • Fixed completed jobs report permissions.
  • Fixed issue where erasing a custom data field name would erroneously remove it from Powercode.
  • Fixed call log when editing so it does not cut off longer entries.
  • Fixed issue where job completion data was only being loaded for the first clicked job.
  • Fixed issue where uploading images for a job would result in a fatal error.
  • Fixed all future jpeg/jpg image uploads to be rotated correctly.
  • Fixed unnecessary conversion when editing an open access IP.
  • Fixed case where adding new credit card did not always work.
  • Fixed spelling with Ipiphony tooltip.
  • Fixed issue that caused some late fees to not apply.
  • Fixed issue where customer logs details would not display properly.

Miscellaneous

  • Added current balance to default amount when making a check payment.
  • Added logs to mass update of ticket statuses.
  • Added automatic email to be sent out when automatic payment method is removed from a customer account.
  • Added separate email triggers for Install and Service.
  • Added technician to the network job locations tab.
  • Added automatic payment method warning for bank account payments in the customer portal.
  • Added customer log when creating a new customer call log.
  • Added link back to customer page on elevation profile.
  • Added ticket ID and Title to log when merging tickets.
  • Added date to batch email customer event log.
  • Added warning when assigning customer to an emailed ticket that the email will change.
  • Added placeholders for ACH Banking to avoid being saved as config values.
  • Allows for TowerCoverage.com Default Category.
  • Cleaned up new customer wizard styling.
  • Changes default support email account when their category or type is deleted.
  • Saving a network site now redirects you to that site.
  • Modified customer usage report to only show 3 decimal places.
  • Updated signed contract wording to be more specific.
  • Updated remote http port to show as link.
  • Updated FCC 477 Report to allow exporting individual data.
  • Updated custom fields for new customers to be more efficient.
  • Updated UI for creating customer call logs.
  • Moved custom customer alerts navigation item under Items > Custom.
By |2017-05-10T10:38:48+00:002017 April 3rd|Changelog|0 Comments

Release 17.01.26

New Features

  • Click to Edit Notes – Added ability to click on the text box in customer overview to edit notes
  • Complete Jobs CSV – Added CSV export to completed jobs
  • Report Dashboard – Created a Report Dashboard to easily view and search reports and create custom reports

Bug Fixes

  • Auto IP Out of Range – Fixed inaccurate count of free IP Addresses
  • BMU IP Address Ranges – Fixed overlapping BMU address ranges
  • Contract Table Header – Replaced Last Modified header with accurate header
  • Email Queue Not Clearing – Stopped emails with no ‘To’ address from piling up in mail queue
  • Equipment Parent Child – Fixed equipment from becoming the parent of its parent
  • Invoice Message – Fixed invoice message field not saving empty message
  • Ipifony Price Override – Fixed price override for Powercode prices
  • Job Completion Photo Rotation – Fixed completion photo orientation when photos are taken in mobile view
  • Job Notes Edit Permission – Fixed permission check for editing job notes
  • Merged Ticket – Fixed Ticket Attachment on merged tickets
  • Mobile View Price Override – Added a check for price override in customer services in mobile view
  • Open Access List IPs – Fixed duplicate open access IPs
  • Procera Queue – Fixed Procera queue failing due to incorrect math
  • Queue Canopy Speed Updater – Rewrote Radio Speed Updater Queue to be more efficient
  • Scheduled Job Notes – Fixed quotes from being removed from job notes
  • System Checklist Tim – Fixed incorrect system checklist time
  • Ticket Type/Category – Added validation when adding ticket categories and types
  • User Schedule Override – Fixed width for user schedules and retrieved override times
  • User Validation – Added validation when adding a user

Miscellaneous

  • Add Service Form – Added layout to Add Service form
  • Alphabetize Address Ranges – Alphabetized address ranges in add/edit/transfer equipment forms
  • Bank Transactions Import – Added and saved descriptions to Bank Transaction Format and sort payments by most recent at the top
  • Billing Time – Added the time billing started/ended
  • Bing Maps Popup – Updated Bing Map popup
  • Custom Fields Sorting – Sorted all custom fields alphabetically
  • Customer Logs Redesign – Redesigned the customer logs page
  • Customer Portal Payment Sorting – Sorted transactions in customer portal by date instead of event
  • Default User For Ticket – Added current user as the default user assigned to a ticket when creating a new ticket from the ticket page
  • Edit User Alert – Added an alert when selecting Not Active from user add/edit page
  • Improved Contract Template – Improved adding html in contract to better suit all use cases
  • Invoice Date Text Before Invoice Date – Added the text ‘Invoice Date:’ before invoice date
  • Job Completion Icon – Added a job completion icon to Schedule Live View
  • Job Template Minutes Validation – Added validation for minutes in job template
  • Merge Tickets Confirmation Message – Added a confirmation message stating merging tickets cannot be undone
  • Probe Graph Sorting – Sorted probe graphs on equipment page alphabetically
  • Switching Tech Group Warning – Switching a job between tech groups now throws a warning
  • Tower Coverage Submission – Billing data is more accurately retrieved when account is created by Tower Coverage submission
  • Update Contract Template System Log Entry – Added different text based on if the name is updated or not
By |2017-05-10T10:38:59+00:002017 January 26th|Changelog|0 Comments

Release 16.11.29

Bug Fixes

  • BMU Event Log Spam – Fix BMU Event Log Spam if no BMU is connected.
  • Calendar Arrows – The job calendar arrows previously were not very crisp.
  • Customer Portal Data Inaccuracy – Made the customer portal data display more accurately.
  • Date Picker Inputs – We changed a few colors to make it more apparent that date pickers are active inputs.
  • Graph Date Shift – The 12 month graph dates now are more accurate to the date the data was accrued.
  • Job Notifications – Jobs now send email even when the job switches users without switching times.
  • Procera Bandwidth Gathering – On some cases, Procera Bandwidth Gathering would not properly gather.
  • Procera Time Controls Posting – On certain browsers, Procera Time Controls would not post properly.

Miscellaneous

  • Contact Page – The contact page has been re-skinned.
  • Customer Status Description – A description of what each status does is now displayed on the customer change status page.
  • Default CC Expiration – The default CC expiration now by default is not in the past.
  • Increase Usability – Minor changes have been made to many pages to improve page to page navigation and flow.
By |2017-05-10T10:39:08+00:002016 November 29th|Changelog|0 Comments

Release 16.11.23

Bug Fixes

  • Day by Day Bandwidth Graphs – Day by Day Bandwidth Graphs were displaying date incorrectly.
  • Network Notifications Resend – Under certain circumstances, network notifications would continue alerting device probes as good.
  • Ticket Table Relations – Under certain circumstances, relations didn’t show in the ticket table.
By |2017-05-10T10:39:17+00:002016 November 23rd|Changelog|0 Comments
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